Academic Counsellor

The Role:

As an Academic Counsellor you will be responsible for advising customers on the features, benefits and uses of Shikho and ultimately growing the customer base by driving multi-year and multi-product sales. The role means you will have to focus on building deep relationships with new and existing customers via cold-calling. We are looking for experienced sales professionals who are looking to take their career to the next level by working for an internationally venture backed fast growing technology start-up. 

Key Roles & Responsibilities: 

• Advise students and parents for their learning needs through structured counselling sessions.
• Fix appointments and conduct online demo sessions on a daily basis alongside follow up sessions.
• Understand customer profile and their specific problems to explain the implications of ineffective learning methods.
• Create the need for smart learning and advise student-parent to buy a Shikho subscription as a solution.
• Handle objectives and price negotiations with respect and credibility to generate sales revenues.
• Continuously learn and upgrade product knowledge and sales skills to achieve and exceed growing sales targets.
• Possess a sound knowledge and understanding of consumer (students and parents) behaviour.   

Ideal Profile: 

• Understand customer psychology and is able to empathise with students and parents.
• Ability to drive commercial goals by meeting sales targets.
• Has studied the Bangla medium National Curriculum for SSC and HSC and has a very good understanding of the curriculum and syllabus.
• Enthusiastic and willing to work relentlessly to achieve and exceed sales targets to drive commissions and career progression.
• Thrive in a fast-paced and self-driven working environment.
• Have really good communication skills in Bangla
• Has minimum 6 months of Tele-sales/Call center experience in direct-to-consumer target-driven roles.

The important bits:

• Job type: Contractual, 6 Days a Week (Saturday to Thursday), 10:00AM to 7:00PM (or equivalent hours)
• Location: Jessore, Bangladesh
• Department: Sales
• Reporting to: Tele-sales Manager
• Salary: 9k basic salary, Additional KPI and Sales incentive for achieving sales targets
• Annual and Sick Leaves
• Awesome working culture and ability to progress quickly within the organisation
• Opportunity of Promotion within 3 months based on performance
• Opportunity to grab a full-time position