Operations

Junior Operations Executive (Live Operations)

Dhaka, Dhaka Division
Work Type: Contract
The Role:

Shikho is looking for Junior Operations Executive for Operations Department for Live operations. This role will be focus to introduction of doubt-solving sessions on Fridays and the production of admission recorded video series during daytime shoots are expanding our offerings.

 
Key Roles and Responsibilities:
- Will be responsible for setting up the live-class studio
- Will be responsible for maintaining the live classes in the system (App/Zoom/OBS/Other relevant software)
- Solving tech-related issues regarding live classes and liaising with the product team
- Will be responsible for communicating with concerned persons and live-class teachers about the timetables so that they can conduct classes on time
- Maintain constant communication with all live class teachers and the backup teachers, and reach out to backup teachers if someone is absent so that classes are on time
- Responsible for making the backup of live classes for Shikho courses in the system, updating class routines on time, and input live classes in our app backend
- Maintenance of live class related excel sheets, monthly teacher payment calculation, etc.
- Work together with the other operations executives to see if everything is synced according to live class operations.

Qualifications and Skills:
• A bachelor's degree in any discipline from a reputed public or private university.
• Preference will be given to candidates holding a bachelor's degree in science or closely related fields.
• Familiarity with content management systems and database structures.
• Strong attention to detail is needed to maintain content accuracy.
• Excellent organizational and time management abilities.
• Effective communication and collaboration skills within a team.
• Proactive problem-solving and adaptability to changing requirements.
• Understanding of quality assurance principles for content validation.
• Willingness to learn and stay updated on emerging technologies in content management.
• Basic analytical skills for content assessment and interpretation.
• Ability to work well as part of a team toward common goals.
• Computer literacy and good knowledge at MS Office, G-Suite applications, Zoom, etc.

The Important Bits:
Contract Type: Contractual
Contract Duration: 3 Months
Working Hours: 3 P.M.– 11 P.M.
Working Location: Shikho Gulshan campus
Monthly Salary: BDT 20,000

About Shikho: 

Shikho is a Bangladeshi education technology start-up with a mission to democratise access to high-quality education. It has so far raised $6.5 million USD of international funding from global venture capitalists in Singapore and America, the highest for a Bangladeshi seed-stage startup and the highest in education technology for the country. Investors include education technology investment specialists Learn Capital from Silicon Valley, regional experts Wavemaker Partners from Singapore along with the Family Office of Singtel Chairman and local partner SAJIDA Foundation. Shikho aims to build a holistic learning ecosystem for a digitally enabled Bangladeshi student population, across primary, secondary, and tertiary education.


Shikho in the News:

Bangladeshi edtech Shikho closes seed investment of USD 5.3 million

Shikho raises new investment from SAJIDA Foundation, international investors to expand reach and impact

Shikho: Transforming lives, one student at a time

Shikho making its mark on Forbes list

Shikho and its Founder, Shahir Chowdhury featured in Bloomberg New Economy 2023 Catalysts

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